There is a human urge for connectedness in times of illness. Illness, particularly skin diseases, can leave a person feeling profoundly uncertain and alone.
Chief Medical Editor's Message
Monday, May 23, 2016
In recent years, the field of economics has been invigorated with the work of experimental behavioral psychologists.
Monday, April 25, 2016
Some dermatologist feel the need to do more, to volunteer.
Monday, March 21, 2016
My idea of benefits is seeing our patients get well. If there were a doctor whose main idea of benefit is “substantial revenue return,” well, maybe they would need “free referrals” pretty badly.
Wednesday, February 17, 2016
Dr. Feldman describes personal situations similar to how affiliations color dermatologist's judgments of what they see on the field and how they behave.
Wednesday, January 27, 2016
Is quality customer service becoming a vital part of dermatology? Patient satisfaction is being measured, incentivized, and massaged.
Wednesday, December 16, 2015
Humans tolerate (perhaps even pursue) work, as long as that work has meaning. Fortunately for us dermatologists, our work is tremendously meaningful, changing the lives of patients. We are at the frontlines, and can see the benefit of what we do. Sometimes I ask myself, “They pay me to do this?” knowing that I would gladly do what I do out of the joy of helping people get well.
Tuesday, November 17, 2015
Humans seek direction. Clearly defined and communicated office policies may help patients get their refills and return appointments in more orderly ways. Clear instructions for why, how and when to use medications — which are not given a shockingly high percentage of the time — may help patients be more adherent to their use.
Friday, October 23, 2015
Many of my patients are doing well on acitretin in combination with UV obtained by using an indoor tanning bed, a particularly valuable approach for those patients who cannot easily access other forms of phototherapy.